... it is not enough to be good or famous, you need to be unique
A new generation of consumers is changing your business model. All your plans and budgets – nothing without the reality of your clients. And we do great practical customer service consulting for retail, distribution and professional services firms. Together, with “BeGlobal” we can make the life of customers more convenient.
And how to improve company performance? We improve the excellent loyalty programs, set up CRM and marketing processes. As a result, we work for retailers, manufacturers, distributors, and logistics companies of the CIS and Europe. In conclusion, we create excellent customer services and omnichannel ecosystems for your customers.
What tools do we use in customer service consulting?
The most important tools to create brand loyalty – CEM. Changing the results your regular consumer processes and services.
Development of loyalty programs and improve Loyalty Concept & Customer Mechanics. Audit loyalty processes and client bases.
All services for creating an excellent marketing processes. Launch of omni-channel sales and communications in retail and e-commerce.
Development of logistics services. Configuring Business Processes. Launch logistics companies. Development marketing strategy for logistics products.